Make an email

See how it works · 30 s

You make emails in Studio, under “Emails”. Your assistant writes them with you, or you write them by hand, block by block.

They stay on this computer until you save them online.

Making an email needs nothing else: no website, no sender and no Email on for your account. Only saving it online does.

Start an email

In Studio, open “Emails” and press “New email”. It asks “How would you like to begin?”: “Whichever way you choose, you change everything afterwards by asking for it in your own words.”
Choose one way:
- “Start with a template”: “A ready structure with sample words, in the look the email takes. Tsurito adapts it to you.” Choose “Monthly newsletter”, “Announcement”, “Event invitation”, “Offer” or “Welcome”. Each is shown in the look the new email takes, the one of your last email.
- “Start with a description”: “Say what the email is about. Your assistant writes the first version.” It needs an assistant signed in.
- “A copy of one of my emails”: “Start from an email you already made, with its look and its words.” Find it by name or subject and choose it.
- Below them, “Not sure yet?” and “Start with a blank email”.
Check its “Language”. It starts in the language of the app, and any language can be chosen: find it by its name.
Press “Create the email”. “Not now” goes back to the list.

No name is asked. A new email is named after its subject once you write one, until you rename it.

It opens in “Tasks”. Like a website, an open email has its tab at the top, which you can pin, and the modes “Tasks”, “Email”, “Edit” and “Save online”. Its name, language and category are in “Edit”, under “Your email”. ⌘B shows or hides the list of tasks, and ⌥⌘1 to ⌥⌘4 change mode.

With a website or an email open, “Open…” at the top right finds another one by its name, or an email by its subject, and opens it in its tab.

The list

The list has the same shape as “Websites”. On the left, the emails “On this computer”: “All”, “Saved online” and “Only here”; then “Only in your account”, the ones your team saved online that are not on this computer; then “Newsletters”, each with a newspaper; “Direct emails”, each type with its own icon, a megaphone for Notices, a tag for News and offers, a calendar for Invitations; and “Without a category”. Each says how many it holds, and pointing at a type says whether it is a “Service email” or a “Commercial email”. A category narrows the view you are in; press it again to see them all. The title above the list is the category you chose, or else the view, with the view and how many emails it holds beneath.

The + beside “Newsletters” makes a newsletter at once, named after your account, which you can change later, and opens the start screen for its first email. It stays on this computer until its first email is saved online. With no newsletter yet, the group reads “Gather a newsletter’s issues here”.

Above the list, “Find an email by name or subject” and the order: “Last changed first”, “By name” or “By state”. The three-dot menu of an email holds “Rename”, “Make a copy of this email”, “Export”, “Open in the Panel” once it is saved online, and “Remove from this computer…” while it is only here.

Each email shows when it changed and its state:

“Only on this computer”: it was never saved online.
“Draft” or “Ready”: it is online. Read Publish and categorise.
“Sent”: it went out, so it stays as it was. “Make a copy to start again.”

Tasks: ask Tsurito

“Ask Tsurito to write this email. It already knows the look, the website’s recent content and, for a newsletter, its latest issues.”

A new email shows “What do you want to do?” with six ways to start: “Write this month’s newsletter”, “Announce something”, “Invite to an event”, “Change the look”, “Add a language” and “Fix something that looks wrong”. Each one puts a beginning in the box, for you to finish.

An email made from a template reads “This email starts from a template. Ask Tsurito to adapt it, or change it by hand in Edit.” Its first way is “Adapt this template”: it asks your assistant to write your own words and links in place of the samples. Add what the email is about and press “Send”. Nothing starts before.

In “Tasks”, say what the email should hold, in your own words, and press “Send”.
Your assistant, Claude Code or ChatGPT (Codex), writes the blocks. “Stop” interrupts it.
Look at it in “Email”. Ask for changes the same way, or finish by hand in “Edit”.

Your assistant can change the look too, for example “make the buttons green”. It also looks at the email on a computer and a phone, to check how it arrives.

Tasks work as they do for a website. Each request is a task in the list on the left; “New task” starts another, and several can wait their turn. Each answer shows what your assistant did, “How it looks now” on a computer and a phone, and “Undo this change”. “Try it first” lets you see a change before you keep it, and “Mark as done” takes a finished task out of the list.

It needs an assistant signed in: “For Tsurito to write, install Claude Code or ChatGPT (Codex) and sign in, in Account and settings.” The tasks stay with the email.

Email: see the email

“Email” shows “The email as it will arrive”. At the top, as “Website” has for a website: “Edit this email”, which opens “Edit”; the device it is seen on, “Computer”, “Tablet” or “Phone”, kept for each email and used beside the tasks too; and “Open in your browser”, which opens its page “View in your browser” once it is sent.

“Shown to”: you, or “A contact with no name”, to see what the variables do.
“To fix”: what the content still needs, with each reason. Tick “Check the links too” to also check that every link answers.

When nothing is left, it reads “Nothing to fix in the content.”

With languages, “To fix” names the language of each problem.

Edit: by hand

“Edit” works like a website’s: the fields on the left and, beside them, the email as it will arrive, changing as you type. ⌥⌘B or the button at the top right shows or hides the email beside; ⌘B shows or hides the menu, with “Content”, “Your email” and “Look”.

Above the email, “Seen on” (“Computer” or “Phone”) and “Shown to”: “An example contact”, to read the variables filled in, or “A contact with no name”, to see what they say instead.

“Content” holds the “Subject”, the “Preview line” (“The short line inboxes show after the subject.”), “Insert a variable” and the “Blocks”, each folded to one line. Choose a block to open it; the email beside scrolls to it and outlines it. Point at a part of the email to see its kind, and click it: its block opens on the left, at the field you clicked.

The kinds of block are “Header”, “Title”, “Text”, “Picture”, “Button”, “Two columns”, “Divider” and “Recent content”.

A “Picture” needs a “Description”: “What the picture shows, for people who cannot see it.”
“Recent content” takes the latest items of the website whose look the email has. Press “Add the website’s recent content”.

In a “Text” block, Enter starts a new paragraph. Select words and press “Bold”, “Italics” or “Link” above the text. A link needs a full address: “Write a full address, starting with https://, http:// or mailto:.”

To arrange the blocks: the + between two blocks (“Add a block here”) or “Add a block” at the end, and, on an open block, “Move up”, “Move down”, “Make a copy” and “Remove”, or drag a block by its handle to its place.

The “Footer” is not a block: “The footer is your account’s: the sender, the postal address and the ways to leave. It is changed in the Panel.”

It saves itself a moment after you stop typing, and the top says “Saved”. While your assistant writes: “Tsurito is writing this email. You can edit it again when it finishes.”

Languages

One email can go out in several languages: “One email in several languages, sent once.” Each contact receives the version in their language, or the main one when they have no language or the email has no version in it.

Open “Edit”, then “Your email”: “Languages” is below its name, language and category.

“Main language”: the email itself. “Everyone without a version in their language receives it. Change it above, in Language.”
“Add a language”: choose it under “Language” and press “Add”. The new version starts empty.
“Translate”: your assistant writes the version from the main one, in a task you can follow in “Tasks”. It translates the subject, the preview line and every word, and keeps the blocks, their order, the pictures and the links.
“Edit” opens the version in “Edit”, to write it or correct it by hand.
The bin removes a version.

When the main one changes after a version was written, the version reads “The main language changed after this version was written.” Press “Translate again”, or correct it by hand. Nothing stops you from sending it as it is.

With versions, “Email” and “Edit” show a choice of language above the email: what you see, check and save is the version chosen. The look, the category and the pictures are one for every version.

The main language cannot become one the email already has a version in: remove that version first.

The look

Open “Edit”, then “Look” in its menu. The page is called “Look”, as a website’s is: “Choose a look: like your website, or one made for email. Adjust fine-tunes the one chosen. A new email starts with the look of the last one.” Each look is a small picture of your email in it. Choose one and it applies at once; the email beside shows it.

“From your website” comes first: one look for each of your websites on this computer, named after it, which takes its logo, colours and type. With a website’s look, press “Read the design again” when the website has changed, and “Read again” to refresh its recent content.
“Looks” follow, made for email, which hold in every inbox: “Standard”, a colour chosen from the email’s name with the header on a band of it, then “Paper”, “Clean”, “Simple”, “Classic”, “Editorial”, “Warm”, “Colour band”, “Minimal”, “Magazine”, “Friendly” and “Elegant”. They keep the email’s name and logo.
“Adjust” fine-tunes the chosen look:
- the “Name in the header” and the “Logo”;
- the “Main colour”, for buttons, links and the header band: your websites’ first, then a few named ones. The other colours follow it, chosen so everything reads well;
- the “Background” around the email: your websites’ first, then “A tint of the main colour”, “White”, “Grey”, “Cream” and “Night”;
- the “Type”: “Modern”, “Classic”, “Editorial” or “Friendly”;
- the “Corners” of buttons and pictures: “Straight”, “Soft” or “Round”;
- and “Header on a band of colour”.
Each change saves itself a moment later, and the gallery shows the result first, under “Its look now”.

With no website on this computer: “Make a website to find its look here too.”

The look changes colours, type and corners. The email stays made of the same blocks, so it reads well in every inbox.

Your email

“Your email”, in the menu of “Edit”, as “Your website” is for a website, holds:

“Name”: “Its name and category help you find it. Only its subject reaches people.”
“Language”: “The words the email adds itself, such as its footer, go in this language.”
“Category”: a newsletter, “A new newsletter…”, or “Direct” with its type. It is optional until the email goes online.

Press “Save”.

Online: where it is

“Save online” has the menu on the left that a website’s “Publish” has, with “Save online” and “Remove from this computer”.

“Save online” says where the email is, with a dot of its colour: “Only on this computer”, “Saved online · Draft”, “Saved online · Ready” or “Online · Sent”, and its category. It holds “Save online” and, once it is online, “Open in the Panel”. When the email cannot be saved online, a line says why. Read Publish and categorise.

“Remove from this computer” takes the email off this computer. Saved online, it stays there, in your account, and you can bring it back. Only here, it is deleted for good, once you type its name.

“Save online” is also at the top right, where a website has “Publish”, and the dot beside the modes shows the same state.

The three-dot menu at the top holds “Rename”, “Make a copy of this email”, “Export”, “History” and, once it is online, “Open in the Panel”; while Email is not on, it also holds “Prepare Email”. “Make a copy of this email” makes a copy on this computer, with the same category and look.

What you never write

The foot of every email is added by the service: the sender’s name, the postal address and the links to stop receiving it. You never write it, and no block holds it. In trial mode, emails go without the postal address until it is given.

Until your account has a sender, “Email” shows a plain line in its place.